Our Life Care Managers are advocates for our clients as well as for families who are caring for older relatives or disabled adults. We hold advanced degrees and have lengthy experience in areas such as nursing, social work, counseling, public health or psychology with a specialized focus on issues related to complex medical conditions, mental health, special needs, disabilities and the aging process.
Aging Life Care Professionals (previously known as geriatric care managers) have extensive knowledge about the costs, quality, and availability of resources in our community. An Aging Life Care Professional holds one of the four approved certifications and is a member of the Aging Life Care Association (ALCA), which differs greatly from “self-proclaimed” individuals claiming to be patient advocates, senior advisors, senior navigators, and even geriatric care managers. ALCA members must meet stringent criteria including higher education, extensive work experience, continuing education, and certification requirements of the association. All ALCA members as well as my team members are required to adhere to ALCA’s strict Code of Ethics and Standards of Practice.
Lory Smeltzer, BA, MPH, CMC, Owner/Administrator, Certified Aging Life Care Professional
Lory Smeltzer is the founder and primary owner of Advanced Senior Solutions, Inc., which was established in Aug. 2000. She earned the designation of “Advanced Member” from the Aging Life Care Association® and is a Certified Professional Life Care Manager through NACCM. After receiving an honorable discharge from the U.S. Air Force, Lory earned a Bachelor’s degree in Psychology and a Master’s degree in Public Health, both from the University of South Florida. Lory has lived in Pinellas county since 1978 and she has over 25 years of experience working in Mental Health Case Management as a Baker Act Liaison and in Medical Social Services for a local hospital organization. Lory is a member of the Area Agency on Aging, Better Living for Seniors, and the Guardian Association. She’s actively involved in several local charities giving away gratis time helping those in need and presents on numerous professional speaking topics throughout the community. As recent empty-nesters, Lory and her husband and business partner Russ Jackson are dedicating most of their time to expanding Advanced Senior Solutions services into other counties in Florida. But in their limited spare time, you can find them tending to their vegetable and rose garden or working on home improvement projects.
Russ Jackson, BS, Co-Owner/Business Office
Russ Jackson is the co-founder of Advanced Senior Solutions, Inc. and is Lory’s husband. Russ received a Bachelor’s of Science Degree from the University of Wyoming with an emphasis in communications. After 20 plus years of experience in sales and marketing in the home security and medical alert system industry in the Tampa Bay area, Russ created SafetyWatch® Medical Alert Systems in 2006 in order to offer the best in products, monitoring and services to his clients across the nation. Russ has several roles as joint owner of Advanced Senior Solutions, but he primarily focuses on information technology, invoicing, payroll and works jointly with our CPA on accounting and finance. Russ enjoys watching sports of all kinds, especially the Broncos.
Gaye Pollino, BA, CMC, Certified Aging Life Care Professional
Gaye Pollino came to Advanced Senior Solutions in 2012 with a long, varied background in care giving, daily money management, hospice and care management scheduling. Gaye holds an Associates Degree in Accounting and a Bachelor’s Degree in Counseling from Trinity College. She is a Certified Aging Life Care Manager through NACCM and an Advanced member of the Aging Life Care Association (ALCA). Her prior experience includes certified nursing assistant, patient care tech and Hospice Bereavement support volunteer. All of these disciplines has allowed Gaye to bring a full scope of care management services to our aging and disabled clients. Gaye is especially skilled in assessing our clients specific needs and creating individualized plans of care. With her counseling degree, she’s an expert in client/family mediation, helping to educate and guide family members who are dealing with the difficult aspects of care giving, and is a strong yet compassionate advocate. Her generosity and caring spirit is evident in how she assists her clients and also in her community involvement where she volunteers at church and at a local soup kitchen.
James Sullivan, BS, MSA, Life Care Manager
James Sullivan has worked in healthcare for over 18 years. He earned a Bachelor’s of Science in Community Health and a Master’s of Science in Administration. His work experience includes Social Worker II for New Jersey’s Department of Human Services working on clinical treatment teams, admission and discharge units, and worked as a wellness expert to seniors for a large insurance provider completing Medicare and Medicaid assessments in the Tampa Bay area. James earned certifications as a senior living sales counselor and as an assisting living administrator. He’s well versed in assessing and matching client’s level of care for placement and advocating for them while negotiating contracts and fees. He’s a member of Better Living for Seniors and is certified in global health and human services. With James’ experience in business development, he is working closely with Russ and Lory on the agency’s expansion efforts into other counties.
Linda Deyo, BSW, MPA, LSW, Life Care Manager
Linda Deyo holds a Bachelor’s degree in Social Work and a Master’s Degree in Public Administration and is a Licensed Social Worker with over 30 years’ experience as a Case Manager / Social Worker. She has excellent communication skills, rapport building and leadership skills while interfacing with a variety of clients and families. She has expertise in performing comprehensive assessments and in developing individualized plans of care with the aged, mental health and special needs clients. Linda also specializes in helping clients/families find the most appropriate living alternative and then oversees the entire relocation process. She also assists clients with bill paying services and filing/disputing health insurance claims. For 15 years prior to working for Advanced Senior Solutions, Linda has focused her career on Medical Case Management within the hospice care setting. She has extensive knowledge of hospice programs and the various concerns families may have at end of life. She developed a Transition’s program for clients ‘not yet ready for hospice care and collaborated with a nursing students’ internship program which educated students on end of life care. Linda addresses sensitive issues in a caring and emphatic manner yet works effectively and efficiently. Linda is most proud of her 2 daughters, and 2 granddaughters. In her free time, you will find Linda enjoying sports, walking her dog, cooking and travel.
Maria Mason, RN, Nurse Care Manager
Maria Mason has over 30 years of experience as a Registered Nurse. She has worked in many facets of the healthcare delivery system; from hospitals, home health care, insurance case manager and health care navigator with the Intercultural and Hispanic outreach and Advocacy Center working with both private physicians and local non-profit agencies. Maria is fluent in Spanish and cherishes working with people of all ages in assessing needs, coordinating their care and accessing available resources for seniors and disabled adults. Maria lives in Largo and is a graduate of St. Petersburg College of Nursing. She enjoys the outdoors, walking and hiking, writing and reading, and in her free time she teaches chair yoga. She is the author of “Make me an Instrument” a book of short stories, essays and poetry.
Lori Clark, LPN, Nurse Care Manager
Lori Clark has been a nurse for over 20 years working in various healthcare settings such as skilled nursing rehab centers and home health care. She has vast experience with the elderly population in assessing needs, coordinating the right services for them and overseeing/advocating for those who are most vulnerable. She is especially experienced and skilled in working with those who have mental health or substance abuse issues. However, she holds a special place in her heart for those suffering from dementia. Under Lori’s nursing license, she can perform medication management visits which includes taking vital signs and checking for any edema, skin, breathing, nutrition, and hydration issues.
Gail Burdick, LPN, Nurse Care Manager
Gail Burdick has over 40 years of experience in nursing including Spinal Cord Injury, Assisted Living Director of Nursing, and Care Management. As a Nurse Care Manager with Advanced Senior Solutions since 2008, Gail assists clients and their families with the multi-facets of the Health Care industry. She performs comprehensive nursing assessments and creates an individualized plan of care for each particular client. She also assists with medication management and acts as a physician liaison between client and their responsible party. She is a strong patient advocate overseeing the care of our clients whether they are in their home, assisted living, hospital, rehab or nursing center. Under Gail’s nursing license, she can perform medication management visits which includes taking vital signs and checking for any edema, skin, breathing, nutrition, and hydration issues. Gail has the keen ability to think outside the box in finding creative solutions to problems. She lives in Indian Rocks Beach and has been married for 36 years with a grown son, daughter, and grandson.
Annette Smith, LPN, Nurse Care Manager
Annette Smith has been a nurse for over 13 years. She’s worked in various healthcare settings such as hospitals, skilled nursing centers, home healthcare and was a nursing assistant instructor at a junior college. Her extensive work experience focused mainly on geriatric nursing and caring for clients with dementia and head trauma. She’s especially skilled in assessing needs, creating individualized plans of care, client/family advocacy, and in collaborating with doctors and other healthcare providers with her client’s goals in mind. Under Annette’s nursing license, she can perform medication management visits which includes taking vital signs and checking for any edema, skin, breathing, nutrition, and hydration issues. Annette lives in St. Petersburg and in her free time she loves spending time with her family and friends and she loves to read.
Marne Simpson, RN, Nurse Care Manager
Marne Simpson has been a RN for many years and has a vast array of nursing experience including case management, utilization management, cardiac, medical, surgical, oncology, hospice and skilled nursing. She has been a part-time Nurse Care Manager with Advanced Senior Solutions since 2007. She performs nursing assessments, advocacy and chronic disease prevention and education. Under Marne’s nursing license, she can perform medication management visits which includes taking vital signs and checking for any edema, skin, breathing, nutrition, and hydration issues. Marne is originally from Ohio but has lived in Florida for many years. She loves to spend time with family, and also loves to cook and be near the water.
Pilar Krawchuk, BSW, Life Care Manager
Pilar Krawchuk holds a Bachelor’s Degree in Social Work and has worked for over 20 years as a Case Manager with government funded programs helping seniors at home maintain placement in the community. Pilar has been a part-time Life Care Manager and Daily Money Manager with Advanced Senior Solutions since 2005. She brings a wealth of knowledge and expertise in government funded programs as well as being a respected resource in our agency. Her knowledge of the various Medicaid programs and their processes and also in helping our clients and their families navigate through that complicated system is invaluable. She also works for the state of Florida performing assessments for those in all types of living situations to help link them with programs and services available in the community.
Bobbi Hosman, Care Manager Associate
Bobbi Hosman has many years experience working with seniors, disabled adults and their family members in the community as well as in assisted living. She assists clients by assessing their level of care, researching and recommending the appropriate living environments that meet their needs and their budget, accompanying them on tours of facilities, and asking all the right questions so the client and their family can make a well-informed decision. She’s used this special skill-set not only with her clients, but also with her own family members. Bobbi has a knack for winning over our most fussiest and resistant clients with her warm heart and genuine compassion. Bobbi is just shy of completing her bachelor’s degree in Psychology at the same time she is mentoring under the owner Lory Smeltzer. Bobbi lives in Dunedin but sees clients throughout Pinellas County.
Tassia Asp, Case Coordinator
Tassia Asp has spent over 25 years working in various areas of customer service, office administration, human resources and sales. Tassia has been with Advanced Senior Solutions for over 4 years as Case Coordinator and is in charge of scheduling the homemaker/companions with our clients and in achieving the perfect fit. She maintains our office functions and keeps our client records up to date and organized. She also helps to keep everyone in our agency updated on their compliance pertaining to their individual licenses, certifications and background checks. Her qualities being that of patience and empathy in communicating with clients, their family members, and with our own staff is truly an asset in helping us to exceed our mission. During Tassia’s spare time she enjoys biking and exploring all that Florida has to offer.