Our Life Care Managers are advocates for our clients as well as for families who are caring for older relatives or disabled adults. We hold advanced degrees and have extensive experience in areas such as nursing, social work, counseling, public health or psychology with a specialized focus on issues related to complex medical conditions, mental health, special needs, disabilities and elder adults experiencing the aging process.
Our Life Care Managers (previously known as Geriatric Care Managers) have extensive knowledge about the costs, quality, and availability of resources in our community. An Aging Life Care Professional holds one of the four approved certifications and is a member of the Aging Life Care Association (ALCA), which differs greatly from “self-proclaimed” individuals claiming to be patient advocates, senior advisors, senior navigators, and even geriatric care managers. ALCA members must meet stringent criteria set by the association, including higher education, extensive work experience, continuing education, and certification requirements. All ALCA members as well as my team members are required to adhere to ALCA’s strict Code of Ethics and Standards of Practice.
Lory Smeltzer, BA, MPH, CMC, Owner/Administrator, Certified Aging Life Care Professional, Advanced Professional Status
Lory Smeltzer is the founder and owner of Advanced Senior Solutions, Inc., which was established in Aug. 2000. She earned the designation of “Advanced Member” from the Aging Life Care Association® and is a Certified Professional Life Care Professional through NACCM. After receiving an honorable discharge from the U.S. Air Force, Lory earned a Bachelor’s degree in Psychology and a Master’s degree in Public Health, both from the University of South Florida. Lory has lived in Pinellas county since 1978 and she has over 25 years of experience working in Mental Health Case Management as a Baker Act Liaison and in Medical Social Services for a local hospital organization. Lory is a member of the Area Agency on Aging, Better Living for Seniors, and the Guardian Association. She’s actively involved in several local charities giving away gratis time helping those in need and presents on numerous professional speaking topics throughout the community. As recent empty-nesters, Lory and her husband and business partner Russ Jackson are dedicating most of their time to expanding Advanced Senior Solutions services into other counties in Florida. But in their limited spare time, you can find them tending to their vegetable and rose garden or working on home improvement projects.
Annie Tschirhart, BA Client Services Manager
Annie Tschirhart is a seasoned Executive Assistant with over 30 years in the field. She has extensive experience with process improvement, data organization, correspondence, and project management. Having held positions with top executives in the financial planning and client service industries, Annie can tailor her skills to meet various clients’ needs. She has increased efficiencies in several of her assigned roles and is an effective instructor with new trainees. Annie’s versatility and passion for excellence have contributed to her customer satisfaction and client loyalty.Annie graduated with honors from Eckerd College with a Bachelor of Arts in Business Administration, focusing on Organizational Studies. She taught computer adult education classes while attending school, and upon graduation, she was an Executive Assistant to the YMCA President/CEO and General Electric Chief Financial Officer as well as a Relationship Manager for significant clients at Ceridian Benefits. Annie volunteered and was Secretary to Coastal Conservation, a nonprofit agency.Annie’s passion for homemaking, holistic living, and healthy nutrition led her to become certified from the United States Personal Chef Association and start her Personal Chef business. Today, she is still able to pursue her love of food by cooking for seniors and friends.Other interests include writing and proofreading, travel, cycling, yoga, and online Scrabble.
James Sullivan, BS, MSA, CMC, Certified Aging Life Care Professional, Advanced Professional Status
James Sullivan has worked in healthcare for over 20 years. He earned a Bachelor’s of Science in Community Health and a Master’s of Science in Administration. He earned the designation of “Advanced Status Member” from the Aging Life Care Association® and is a Certified Professional Life Care Professional through the NACCM. His work experience includes Social Worker II for the Department of Human Services working on clinical treatment teams, admission and discharge units, and worked as a wellness expert to seniors for a large insurance provider completing Medicare and Medicaid assessments in the Tampa Bay area. James also earned certifications as a senior living sales counselor and as an assisting living administrator. He’s well versed in assessing our clients needs for home based services as well as matching our client’s level of care for placement. He’s devoted to advocating for our clients so they don’t get lost in the “system” and he makes certain that their wishes and wants are being heard. He’s a member of Better Living for Seniors and is Certified in Global Health and Human Services.
Gaye Pollino, BA, CMC, Certified Aging Life Care Professional, Professional Status
Gaye Pollino came to Advanced Senior Solutions in 2012 with a long, varied background in care giving, daily money management, hospice and care management scheduling. Gaye holds an Associates Degree in Accounting and a Bachelor’s Degree in Counseling from Trinity College. She is a Certified Aging Life Care Manager through NACCM and a Professional member of the Aging Life Care Association (ALCA). Her prior experience includes certified nursing assistant, patient care tech and Hospice Bereavement support volunteer. All of these disciplines has allowed Gaye to bring a full scope of care management services to our aging and disabled clients. Gaye is especially skilled in assessing our clients specific needs and creating individualized plans of care. With her counseling degree, she’s an expert in client/family mediation, helping to educate and guide family members who are dealing with the difficult aspects of care giving, and is a strong yet compassionate advocate. Her generosity and caring spirit is evident in how she assists her clients and also in her community involvement where she volunteers at church and at a local soup kitchen.
Angela Dryden, RN, CLCP, Nurse Care Manager, Certified Life Care Planner
Angela Dryden has an extensive nursing and complex medical case management background in various settings to include skilled nursing rehab centers and sub-acute hospitals. She excels in her assessment skills and in creating a solid care plan for our seniors and adult disabled clients. She is a Certified Life Care Planner whereby she develops in depth care plans for victims of accidents or injuries. She is also a Professional member of the Aging Life Care Association (ALCA). Angela carries that knowledge into working with our clients in projecting cost of care associated with either a disability or the aging progression. She is a member of the American Association of Nurse Life Care Planners. Angela resides in Dunedin, but visits her clients throughout Pinellas, Pasco and Hillsborough counties.
Linda Deyo, BSW, MPA, LSW, Life Care Manager
Linda Deyo holds a Bachelor’s degree in Social Work and a Master’s Degree in Public Administration and is a Licensed Social Worker with over 30 years’ experience as a Case Manager / Social Worker. She is also a Professional member of the Aging Life Care Association (ALCA). She has excellent communication skills, rapport building and leadership skills while interfacing with a variety of clients and families. She has expertise in performing comprehensive assessments and in developing individualized plans of care with the aged, mental health and special needs clients. Linda also specializes in helping clients/families find the most appropriate living alternative and then oversees the entire relocation process. She also assists clients with bill paying services and filing/disputing health insurance claims. For 15 years prior to working for Advanced Senior Solutions, Linda has focused her career on Medical Case Management within the hospice care setting. She has extensive knowledge of hospice programs and the various concerns families may have at end of life. She developed a Transition’s program for clients ‘not yet ready for hospice care and collaborated with a nursing students’ internship program which educated students on end of life care. Linda addresses sensitive issues in a caring and emphatic manner yet works effectively and efficiently. Linda is most proud of her 2 daughters, and 2 granddaughters. In her free time, you will find Linda enjoying sports, walking her dog, cooking and travel.
Robin Newman, BA, MSW, Life Care Manager
Robin Newman holds a Bachelor’s degree in Psychology, and a Master’s Degree in Social Work from the University of Connecticut. She has over 30 years’ experience in the social work field and is a member of the National Association of Social Workers as well as a Professional member of the Aging Life Care Association (ALCA). Robin worked for local government in Connecticut and has extensive direct service and administrative experience for the provision of senior, youth and social service programs, recreation programs, adult day care programs, and transportation services for the elderly and disabled populations. She relocated to Florida in 2008 to be closer to her parents. Since her relocation, Robin has developed areas of expertise as an EAP consultant, and the provision of care management services while working for a large insurance company, which included completing assessments and developing individualized care plans for seniors, and special needs clients. She enjoys spending time with her family (her son, daughter and grandson also moved to FL), going to the gym, listening to music, travel, and reading.
Karen Fraider, RN, CCM, Certified Nurse Case Manager
Karen Fraider has been in the nursing field for over 40 working in a variety of settings from OB/newborns to Geriatrics. She received her Associate degree in nursing in 1993 in Lexington, KY and has continued her education receiving multiple advanced certifications. She is currently a board-certified Case Manager receiving her CCM title by the Commission for Case Manager Certification. Karen has worked extensively in long term care, home health and rehab. She has also worked as a case manager in the insurance industry. Karen is an expert and a strong advocate for Life Care Planning with her clients and their families. She helps them make difficult decisions, thus making smooth transitions for clients, family and caregivers. Karen has faced many challenges and feels this enables her to be a supportive and empathetic Case Manager. Karen currently resides in Tarpon Springs, FL. She enjoys crafting, swimming and playing cards with friends in her community.
Sandy Calvert, RN, Nurse Care Manager
Sandy Calvert is an experienced nursing professional with clinical and operational leadership expertise developed during her career in hospitals and post-acute settings of healthcare. Beginning her nursing career in medical surgical and critical care hospital settings, Sandy expanded her nursing career into home care, working in both urban and rural markets. Her passion for excellence in patient care, acute and chronic disease management and patient/family advocacy sustained her motivation to implement home care programs within Medicare-Certified and Private Duty agencies over more than thirty-five years in the industry.Sandy is accustomed to working in increasingly complex environments of healthcare and assisting patients and families to navigate the care spectrum of hospitals, rehabilitation, skilled nursing, assisted living and home care. With a diverse knowledge of community resources and medical communities, she understands the importance of finding the right setting of care to provide the safest and highest quality outcomes of care. Sandy has resided in St. Petersburg since 1980, and enjoys spending spare time with family, home improvement projects and the joys of coastal living.
Gail Burdick, LPN, Nurse Care Manager
Gail Burdick has over 40 years of experience in nursing including Spinal Cord Injury, Assisted Living Director of Nursing, and Care Management. As a Nurse Care Manager with Advanced Senior Solutions since 2008, Gail assists clients and their families with the multi-facets of the Health Care industry. She performs comprehensive nursing assessments and creates an individualized plan of care for each particular client. She also assists with medication management and acts as a physician liaison between client and their responsible party. She is a strong patient advocate overseeing the care of our clients whether they are in their home, assisted living, hospital, rehab or nursing center. Under Gail’s nursing license, she can perform medication management visits which includes taking vital signs and checking for any edema, skin, breathing, nutrition, and hydration issues. Gail has the keen ability to think outside the box in finding creative solutions to problems. She lives in Indian Rocks Beach and has been married for 36 years with a grown son, daughter, and grandson.
Russ Jackson, BS, CFO, Business Office Manager
Russ Jackson has been with Advanced Senior Solutions since the very beginning. As Lory’s husband, he is not only her life partner but also her business partner. Russ has a Bachelor of Science degree in Communication and has over 20 years of experience in QuickBooks, billing, payroll, taxes, computer system administration, and information technology. Russ works closely with the agency’s trusted advisors such as our CPA, Attorney, and our business Banking officer. Russ also owns SafetyWatch Medical Alert Systems which offers a basic system, water proof pendant, fall detection device and a GPS device to get help anywhere, anytime. In Russ’ spare time, he enjoys watching sports, and gardening with Lory.
Tassia Asp, Case Coordinator
Tassia Asp has spent over 25 years working in various areas of customer service, office administration, human resources and sales. Tassia has been with Advanced Senior Solutions for over 5 years as Case Coordinator and is in charge of scheduling the homemaker/companions with our clients and in achieving the perfect fit. She maintains our office functions and keeps our client records up to date and organized. She also helps to keep everyone in our agency updated on their compliance pertaining to their individual licenses, certifications and background checks. Her qualities being that of patience and empathy in communicating with clients, their family members, and with our own staff is truly an asset in helping us to exceed our mission. During Tassia’s spare time she enjoys biking and exploring all that Florida has to offer.